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Right of revocation

Right of revocation

(1) The customer, on its part, may revoke the order in writing (e.g. by letter, fax, e-mail) or by returning the merchandise within two weeks without indication of any reasons. For the purpose of meeting the deadline the timely transmission shall be sufficient. Such revocation shall be addressed to:

popdecks – Marcel Zickler
Gröbelstraße 18
01159 Dresden

Web: www.popdecks.de

E-Mail: info@popdecks.de


(2) In case of effective revocation the services received by both parties shall be returned. If the customer is only able to return the service received in a deteriorated condition, the customer shall be obligated to pay compensation for the loss in value. This shall not apply if the deterioration of the item exclusively results from its inspection, as would be possible, for example, in a retail store. In case of return out of a consignment of goods whose order value totals up to EUR 100 the customer shall be required to bear the cost of return delivery, provided that the merchandise delivered conforms to the one ordered. Otherwise, the return shall be free of charge to the customer.

 

(3) After receipt of the item ordered the customer shall have the right to return it within a period of two weeks. Such period shall commence, at the earliest, at the time of receipt of the merchandise and these instructions. For the purpose of meeting the deadline the timely despatch (post stamp) of the merchandise at the expense and risk of POPDECKS shall be sufficient. Such return delivery shall be made to the address shown in paragraph 1. Only boards and merchandise in a perfectly clean condition shall be taken back. Garments shall be excluded from return, if already worn. If the boards and merchandise are in a deteriorated condition, POPDECKS shall be entitled to claim compensation for the loss in value. This shall not apply, if the deterioration of the item exclusively results from inspecting it.

 

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